Sales and Finance
The deal and the invoice are the same customer
A CRM whose deal lines become the estimate and the invoice. No export, no re-keying, no second version of the customer to reconcile. Part of the platform, per seat.
Selling work and doing the work are the same relationship at two stages, and almost every stack splits them across two products at exactly the moment continuity matters most — the handover. Cyril keeps the deal and the delivery on one graph, so the project starts from what was actually agreed rather than from a summary of it.
In our demo workspace, Kestrel Freight Systems signs the Advisory Engagement. The project opens from the deal with the scope, the team and the deadline that were agreed, and delivery stays visible from the account.
The deal records the scope, the people proposed and the date Kestrel was promised.
A stage change is a trigger on the same graph, so the project opens attached to the deal it came from.
Phase 2 is marked complete and Finance drafts its invoice. Sales, delivery and support read as one account.
20 Oct 2026Carried from the deal into the project
Automation runs at the graph level rather than between products, so a stage change is a trigger and the resulting project is attached to the deal it came from.
A project belongs to the account it is for, so delivery is one click from the customer and the customer one click from the project.
Projects and invoices belong to the same account, so “what is shipped” and “what is invoiced” are looked up together instead of reconciled monthly.
“Which accounts are at risk this quarter, and why” needs pipeline, delivery, tickets and invoices. Ask Cyril answers from your own records across all four, citing what it read; across four products it is a spreadsheet somebody builds after something has gone wrong.
The handover is where two-tool stacks leak. What was promised lives in the CRM, often in a note; what gets built lives in the project tool, entered by someone who was not in the room. The gap is usually closed by a kickoff meeting whose whole purpose is re-reading the deal aloud. Then the two records drift, and by renewal nobody can say what the original commitment was without archaeology.
You deliver what you sell — services, implementation, retained work — and the handover between the two is a meeting rather than a link. The closer delivery sits to the commitment, the more one graph is worth to you.
Your project work is unrelated to your pipeline — internal engineering on a product roadmap, say — and your project tool is doing a specialist job well. Sharing a customer graph buys you little when the work has no customer attached.
Cyril is pre-launch, so the useful thing to publish is the edge of what exists rather than a roadmap. If one of these is a hard requirement, say so early and we will tell you plainly whether to wait.
Both are part of the platform at one per-seat price — there is no bundle to assemble and no connector to buy. Each page below covers what that module does on its own.
Lists, boards and timelines over the same records, with tasks, dependencies and automation. What it deliberately is not is a standalone project product with its own copy of the customer — that is the thing this page argues against.
Not a problem, but be honest about the trade. Keeping it means keeping the handover seam and whatever maintains it. That may well be worth it; it is just a cost worth naming rather than assuming away.
Yes. Ask Cyril answers from projects, deals, tickets and invoices, citing the records it read and only those your role can open, rather than four tools with a human joining the results.
Sales and Finance
A CRM whose deal lines become the estimate and the invoice. No export, no re-keying, no second version of the customer to reconcile. Part of the platform, per seat.
Sales and Support
A helpdesk that already knows the customer’s account, open project and unpaid invoice — in one query, not six. Same platform, same per-seat price.
Cyril is pre-launch and opening early access through a waitlist. No self-serve signup yet, and no published customers — if you want the honest version of where it is, ask.
